Reservations in Isla Mujeres

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COVID-19 Information

We want you to feel safe on your vacation. For your well-being and that of our guests and staff, we will request proof of COVID-19 vaccination (or a negative COVID-19 test no more than 72 hours old) at check in.

 

In case of emergency, antigen testing is available at the Isla Mujeres ferry terminal with printed results in 20 minutes.

  • Return flight antigen and PCR testing is available at several locations near the hotel.

  • Complimentary antigen test with 7+ night stay.

  • Rooms will be vacant for 24 hours prior to each arrival for sanitary protocols.

  • Masks are provided for all guests. They are not required in the hotel, but are necessary when leaving the hotel property.

If you have any questions, please contact us at info@casasirenamexico.com

Prices in USD + 19% tax

Book direct and save 5%

  • Enter Discount Code DIRECT in the Contact Information and click APPLY CODE.

Three night minimum stay

  • Adults only (children are welcome with Private Hotel reservations).

  • Solo travelers save $30 USD / night​.


Bookings less than 48 hours prior to arrival are normally not available

One night deposit paid at time of booking

  • We accept Visa, MasterCard, Discover, and American Express.

  • The balance will be automatically charged to your card 15 days prior to arrival.


Cancelation policy

  • 15 days or more prior to arrival: change dates at no cost, or receive a refund of deposit (less 25% cancellation fee).

  • 14 days or fewer prior to arrival: refund only for dates that can be rebooked (less 25% cancellation fee).

Sunday at Casa Sirena Hotel Isla Mujeres

  • Sunday is the day of rest for our staff, and there are no housekeeping or breakfast services.

  • Continental breakfast available on request.

  • Self-service Happy Hour available.

Vegetarian and Vegan breakfast menus available

  • Enter your preference in Special Requests in the Contact Information when booking.

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