Reservations in Isla Mujeres

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COVID-19 Information​

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We want you to feel safe on your vacation. For your well-being and that of our guests and staff, we will request proof of COVID-19 vaccination (or a negative COVID-19 test no more than 72 hours old) at check in.

 

  • Antigen and PCR testing is available at the ferry terminal. Antigen test with printed results in 20 minutes; PCR test with results by email in 24 hours.

  • Complimentary antigen test with 7+ night stay.

  • KN95 face masks are provided for all guests. They are no longer required in the hotel or outdoors, but are recommended on public transportation and still required in many stores and restaurants.

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If you have any questions, please contact us at info@casasirenamexico.com

Prices in USD + 19% tax

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Book direct and save 5%

  • Enter Discount Code DIRECT in the Contact Information and click APPLY CODE.

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Two night minimum stay

  • Adults only (children are welcome with Private Hotel reservations).

  • Solo travelers save $30 USD / night​.


Bookings less than 48 hours prior to arrival are normally not available

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One night deposit paid at time of booking

  • We accept Visa, MasterCard, Discover, and American Express.

  • The balance will be automatically charged to your card 15 days prior to arrival.


Cancelation policy

  • 15 days or more prior to arrival: change dates at no cost, or receive a refund of deposit (less 25% cancellation fee).

  • 14 days or fewer prior to arrival: refund only for dates that can be rebooked (less 25% cancellation fee).

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Sunday at Casa Sirena Hotel Isla Mujeres

  • Sunday is the day of rest for our staff, and there are no housekeeping or breakfast services.

  • Continental breakfast available on request.

  • Self-service Happy Hour available.

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Vegetarian and Vegan breakfast menus available

  • Enter your preference in Special Requests in the Contact Information when booking.

Visitor Policy

For the privacy and security of our guests, visitors are allowed only in the main floor courtyard between 8:00 am and 8:00 pm Monday - Saturday. Visitors are not allowed on Sundays. If your would like to entertain friends or family at the hotel, Guest Passes are available for purchase at the hotel:

  • Breakfast: $15 USD (8:00 to 11:00 AM Monday - Saturday)

  • Happy Hour: $15 USD (6:00 to 8:00 PM Monday - Saturday)

  • Day Pass: $30 USD (8:00 AM to 8:00 PM Monday - Saturday, includes Breakfast and happy Hour)

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